Your AI Ethnographer

At Lichen AI, we're changing how AI systems are designed, bringing together scalable approaches from human-centred interaction design, product management, and tech strategy. We help organisations uncover the tacit knowledge and cultural insight within their teams, and build AI systems that enhance rather than erase that depth.

We see automation as a moment for reinvention, a chance to reimagine processes around the people who power them. As AI adoption accelerates, we don’t want to lose the nuance of the parts of work that humans value. This is not just good for workplace quality of life but it’s good for business.

By interviewing stakeholders, truly understanding and mapping existing workflows, the AI Ethnographer we have built presents teams with a view of their work that captures the reasoning and matches it to capabilities of AI so that they can build and adopt tailored solutions that will deliver strategic value.

Contact us

Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!